Get examined
Passengers in the back seat, often unbelted, take the impact differently from drivers. See a doctor and follow through.
Personal injury
In a rideshare crash the first question is not who was driving. It is what the app said at the moment of impact, because that decides which insurance policy exists. The consultation is free.
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The app decides
California separates liability insurance from uninsured/underinsured motorist coverage (UM/UIM). With the app off, coverage depends on the driver’s own policies. While waiting online, required primary liability limits are $50,000 per person, $100,000 per incident for injuries, and $30,000 for property damage, plus $200,000 in required excess liability coverage. After acceptance, the liability requirement is $1,000,000 until the ride or app transaction ends, whichever is later.
UM/UIM has a different clock: the statutory requirement runs from passenger entry to exit. Since January 1, 2026, its limits are $60,000 per person and $300,000 per incident. These are not the $1,000,000 liability limits. The policy in effect on the crash date determines the available benefits.
Those periods are recorded. The trip log shows when the driver went online, when the ride was accepted, and when it ended, to the second. Obtaining that record from the company is the first step in any rideshare case, because the company’s insurer will otherwise place the crash in whichever period costs least.
Sources: Public Utilities Code 5433(b)–(c). Checked September 11, 2026.
Who you are
An injured passenger may claim against the at-fault driver’s liability insurance. If another driver caused the crash and has insufficient insurance, rideshare UM/UIM may provide additional benefits, subject to its own limits, offsets, and policy terms. It does not promise payment of every remaining loss.
A driver, cyclist, or pedestrian hit by a rideshare car has a claim against the rideshare coverage for the period the app was in, and against the driver personally. Uber and Lyft drivers are independent contractors under Proposition 22, so the case is generally against the required insurance rather than against the company as an employer, and the coverage exists precisely for that reason.
A driver hurt while waiting or traveling to a pickup should not assume that accepting a ride activates UM/UIM. Review the at-fault driver’s insurance, personal and rideshare endorsements, and any occupational accident benefits. California drivers may have occupational accident coverage even while waiting online; that is separate from auto liability and UM/UIM.
The evidence
Report the crash inside the app as well as to the police. The in-app report creates a record with the company that the insurer cannot later claim did not exist.
What is at stake
Medical care past and future, lost income, the damage to your vehicle or property, pain and suffering, and wrongful-death damages when a crash is fatal. California’s pure comparative fault rule reduces a recovery by the injured person’s share of blame without eliminating it. Proposition 213 generally bars pain-and-suffering damages for a driver who was uninsured at the time, which matters for other drivers in the crash, not for passengers.
Deadlines
A lawsuit must be filed within two years under Code of Civil Procedure 335.1. If a public entity is part of the fault, a Long Beach Transit bus, a city vehicle, a road condition, a written government claim is due within six months under Government Code 911.2. Trip records and dashcam footage are kept according to the company’s and the driver’s own schedules, so the request for them goes out in the first days, not the first months.
The first days
Passengers in the back seat, often unbelted, take the impact differently from drivers. See a doctor and follow through.
The receipt, the driver’s name and photo, the vehicle, and the route. Do it before the ride disappears from your history or is disputed.
Long Beach Police on city streets, CHP on freeways. Make sure the report notes the rideshare.
The company’s claims team will reach out quickly and ask which period the driver was in. That is the question the evidence answers, not you.
The office
The office establishes the period first, with the trip record and a preservation demand to the company and its insurer, and then works the case as any collision: fault from the police report, physical evidence and video; injury through treating doctors; every policy that responds, including the injured person’s own underinsured coverage. Where the offer does not reflect the case, the lawsuit is filed in Los Angeles Superior Court.
The office has represented injured people in Long Beach and across Los Angeles County for nearly three decades. The firm now has offices in Long Beach and Downey, and speaks Spanish.
Frequently asked questions
The rideshare company’s $1,000,000 policy, which is required whenever a passenger is in the car. Your own health insurance may pay bills first and be reimbursed from the recovery.
Notify the relevant insurers promptly. The at-fault driver’s insurance and rideshare UM/UIM may both be relevant, but additional payment depends on the applicable limits, offsets, and policy terms. See the coverage breakdown above.
Check the at-fault driver’s policy, your own policies and rideshare endorsements, and occupational accident benefits. The company’s liability coverage protects against claims by others; it is not the same as coverage for your own injuries.
Usually the practical claim is against the insurance the company is required to carry, since drivers are independent contractors under Proposition 22. Claims against the company itself arise in narrower situations, such as a driver the company should not have allowed on the platform.
Selected case results
A selection from 55 documented results
$2,850,000
Premises liability
$320,000
Maricopa County, Arizona
$480,000
Premises liability
$520,000
Maricopa County, Arizona
$360,000
Los Angeles Superior Court
Client experiences
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Meet your attorney
A Professional Law Corporation
The future of your case may depend on a successful outcome. It can be stressful to go through the legal process alone—but thankfully, you don’t have to.
The Law Offices of Patrick S. Aguirre will stand up for clients’ interests and rights, providing high-quality representation in personal injury cases and criminal defense matters throughout California from its Long Beach office.
We work with you and for your best interests. Our legal team is compassionate, hard-working, and tenacious—fighting to get the job done right when it matters most. No case is too complicated or insignificant for our full attention. Our clients may move forward into a brighter future free from worry about past mistakes.
We’re the legal team that never gives up. When you need an attorney who will fight for what’s right, turn to us, and we’ll do everything in our power to help. No matter how challenging your situation may seem, there is hope.
“Courage is the most important attribute of a lawyer.”
Robert F. Kennedy
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Leave your contact information and, if helpful, a short general summary. The office will follow up.
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